Staff counselling. Credit: University of Cambridge staff counselling service.
Research into the effectiveness of staff counselling reveals that workplace support can have a striking and sustained effect for employees with workplace or personal difficulties. Staff leave counselling with a far greater sense of well-being and much more able to cope with the demands of their working lives." - —Jill Collins A study into the effectiveness of staff counselling at the University of Cambridge has revealed that such services can make a significant and lasting improvement to the lives of people with work-related stress and other problems. The study found that the well-being of University staff seeking help from its internal counselling service increased after a few weeks of support. On average, their well-being rose by more than 10 points on an index used by mental health professionals, to a level comparable with the national average. More than 70% of the 187 cases studied also recorded an upswing that was "clinically significant”. The results add to a growing body of evidence which points to the importance of workplace counselling services, at a time when harsh economic conditions and limited budgets mean that some organisations are questioning their worth. Similar results have emerged from past studies within the NHS, the Post Office, and local government.
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