Staying safe on campus
Emergency security support: Download the SafeZone app which allows you to contact UCL Security and request emergency assistance at the touch of a button at any time of day.- If you raise an alert off campus, we will inform emergency services on your behalf and share your location.
Try to walk in pairs or groups and avoid walking alone at night. Plan to travel with friends or use well-lit, busy routes.
Don’t leave personal items unattended, whether in public places, or on campus at cafes, and libraries.
Read more about staying safe in London here.
What should you know about avoiding fraud and scams?
Only pay tuition fees via the Flywire portal to make sure your transactions are safe.We will never contact you about tuition fees from a non-UCL email address. And if you are ever unsure about the authenticity of an email before you transfer and would like to check, or if you think you have been scammed, email our crime prevention team who will support you: crimeprevention-personalsafety@ucl.ac.uk.
Want more tips? Read our recent article on how to avoid, spot, and report scams targeting students.
What can you do if you experience or witness misconduct?
Use UCL’s Report + Support tool to report incidents of bullying, harassment, or sexual misconduct, either anonymously or with your contact details.Our Student Support and Wellbeing Services team offers free, confidential services to help you navigate difficult experiences. All our support services are free of charge and open to students of all levels.
For 24/7 support, you can call our Support Line on +44 (0)808 238 0077 to speak with an adviser.
Find out about our range of support and services.
This includes information on disability and mental health services, support on and off campus and other academic, financial and welfare support.
Other Contacts for emergency and non-emergency support
For crisis support, please see our emergency contacts and UCL 24/7 Student Support Line by phone on +44 (0) 808 238 0077.
UCL East campus is covered by the Newham Mental Health Crisis Line , and their 24/7 support line is 0800 073 0066. For other locations, find your local urgent mental health helpline via the NHS Finder and putting in your postcode.
Samaritans offers a 24-hour confidential emotional support service, by 123. You can find similar listening and support services wherever you are in the world through the Befrienders Worldwide network.
Nightline are a listening service for students, by students - they’re available overnight on 020 7631 0101.
- University College London, Gower Street, London, WC1E 6BT (0) 20 7679 2000
