New system trial for reporting building issues

UCL Quad The MyCampus system will be trialled in six buildings from 6 November, before being rolled out across UCL. Staff and students can report maintenance issues and track progress. What do I need to know? . MyCampus is an integrated workplace management system (IWMS), of the type used by many large organisations, which provides a single source of truth for all Estates data to inform decision-making on the operational requirements of UCL's estate. The first module we are working on is a replacement for the current system of reporting estates issues and requests to the Helpdesk team, as we are aware that is an area which can create frustration. Whilst MyCampus is a digital change, we have co-ordinated this with the successful transformation of our Maintenance Operations Team structure which now ensures we best support our customer community. The first phase of testing the new system will start on 6 November in the following six buildings:  - Kathleen Lonsdale Building (KLB)  South Wing  Christopher Ingold Building (CIB)  1-19 Torrington Place  School of Pharmacy   Astor College  - Staff and students will be able to report any estates issues or requests in these buildings from 6 November via a link to MyCampus from the 'Raise a Service Request' page on the Estates website.