Eduroam (WiFi) and network issues, 25 September 2025

Work is continuing to remedy the Eduroam and wired network issues that we are currently experiencing.

The Eduroam service has been experiencing intermittent problems since Monday 22 September, with further problems reported this morning (Wednesday 24 September).

We are investigating this as a matter of urgency and will continue to update this page as more information becomes available - please do check back for updates.

We apologise for the inconvenience caused. Please continue to report issues using the MyServices portal  https://myservices.ucl.ac.uk/sel­f-service.

  • University College London, Gower Street, London, WC1E 6BT (0) 20 7679 2000