Test our new printing system

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Between June and July 2024, we are working with Xerox to install more than 400 new Multi-Function Devices (combined printer, scanner and copier) across the University, replacing most of the existing devices on campus.

In addition to improved equipment being available, the way that you send documents to the printers will change.

We need colleagues and students to test the new printing system in advance of its launch across the University, to ensure that it works as expected for everyone. The new printing system will run alongside the existing system while testing takes place.

The trial period is proposed to run between Thursday 2 May and Wednesday 15 May 2024. During this time, students will not be charged for printing on the new system. Note that this is a temporary arrangement and only applies on the new system; students will still be charged when using the existing system and when the free trial period ends.

Important information

  • Free printing for students is only available on the test system between Thursday 2 May and Wednesday 15 May 2024. The current system will still charge for printing, and when the trial period has finished, the new system will start to charge students again.
  • This is a test service and may not work as expected, so any essential documents (such as coursework or anything with a deadline) must be printed on the current system.
  • We need users of the test service to give feedback about their experience.
  • While the trial is expected to last until Wednesday 15 May 2024, it may be stopped and re-started at any time.
  • The test devices will only be available in the Alan Gilbert Learning Commons and Main Library, however people do not need to be based in those buildings to send their documents to the printing system.
  • We will email users of the test system to ask for feedback via an online form (although anyone is welcome to leave feedback at any time as many times as they like)
  • Support during this trial period is provided by the project team, not the IT Support Centre or Library Customer Service Desks.