Today’s global IT outage: Impact on UCL

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You may have seen media reports about a global IT outage that is affecting CloudStrike and Microsoft systems. This is having a limited impact at UCL.

You may have seen media reports about a global IT outage that is affecting CloudStrike and Microsoft systems. The issue has been caused by a bug in a software update, and is currently affecting IT systems worldwide including transport systems and the NHS. 

The UCL ISD estate does not use CloudStrike and we are not aware that it is in use elsewhere in the university, however, some of our third-party suppliers have been affected.

Important: Ridgemount NHS Practice

The Ridgemount NHS Practice , where many UCL students are registered, is experiencing problems with their booking system and can only take emergency appointments at present.  

Some UCL systems have been impacted, including TalentLink, parcel tracking systems within Logistics, and the LogMeIn chat services. 

If you experience any issues please contact ISD via the phone or email channels listed on the ISD website. 

We are monitoring this issue closely and will work to migitate any issues that are identified. Please keep an eye on  ISD Status updates for the latest news.  
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